DAR ES SALAAM — Tanzania is expanding the use of digital technology across its legal and justice sector in an effort to improve efficiency, reduce costs, and increase access to court services.
Government officials say a range of Information and Communication Technology (ICT) systems are being introduced to streamline legal processes, strengthen coordination between institutions, and enhance the management of cases and offenders.
Virtual Courts Reduce Transport and Improve Access
One of the most significant developments is the introduction of virtual court services, known locally as Mahakama Mtandao. The system allows inmates to attend court hearings remotely from prison facilities, removing the need for physical transportation to court premises.
The virtual court system is currently operating in 66 of Tanzania’s 129 prisons, with plans to expand coverage to the remaining facilities by the 2028/29 financial year.
To support the initiative, the Judiciary has deployed specialised container units equipped with digital court facilities in several major prisons, including Arusha, Ukonga, Keko, Segerea and Butimba. Officials say the system has helped reduce transport costs, improve security, and speed up case handling.
Improved Coordination Between Institutions
Authorities are also working to improve the interoperability of legal service systems. Digital platforms used by the justice sector are being upgraded to enable data sharing with other government institutions, including the National Identification Authority (NIDA), the Prevention and Combating of Corruption Bureau, and the police.
Officials say improved coordination between agencies is expected to enhance investigations, speed up case processing, and strengthen service delivery.
Digital Management of Offenders and Cases
The government is developing a centralised Offender Information Management System to improve the tracking and administration of inmates in correctional facilities. The system is intended to strengthen record management and support more efficient prison administration.
In addition, the justice sector is using digital platforms such as the Case Management Information System (CMIS) and the Non-Custodial Management Information System (NOCMIS). These systems help manage court records and monitor offenders serving community service or other non-custodial sentences.
Investment in Judicial Technology
The expansion of digital tools forms part of broader efforts to strengthen the Judiciary’s technological infrastructure. Authorities say continued investment in ICT systems aims to speed up court proceedings, improve record-keeping, and enhance institutional efficiency.
Analysts note that while digital systems have the potential to improve access to justice, their long-term effectiveness will depend on implementation, technical capacity, and nationwide coverage.
Tanzania’s justice sector reforms reflect a wider shift toward digital governance, with technology increasingly playing a role in public service delivery across the country.
